Frequently Asked Questions


1. Are ZYVAM products inspired by Ayurveda?

Yes. Our products are thoughtfully crafted using Ayurvedic principles and carefully selected ingredients while following modern quality standards.


2. Are your products suitable for all skin types?

Most of our skincare products are formulated to suit all skin types. We recommend reading the product description and performing a patch test before first use.


3. How long does shipping take?

Orders are usually processed within 24–48 hours and delivered within 3–7 business days, depending on your location.


4. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for eligible locations across India.


5. How can I track my order?

Once your order is shipped, you'll receive a tracking link via SMS or email. You can also visit our Track Your Order page.


6. Can I return my order?

Yes. Please refer to our Return & Refund Policy for complete details and eligibility.


7. How can I contact customer support?

You can reach us through our Contact Zyvam page, email, or WhatsApp during business hours.


8. Are your products cruelty-free?

We are committed to responsible product development and do not support animal testing where applicable.


9. How should I store the products?

Store products in a cool, dry place away from direct sunlight and keep them tightly closed after use.


10. Do you use natural ingredients?

We carefully select ingredients inspired by nature and Ayurveda while maintaining strict quality standards.